In addition Jan, in the office was patient with us as we changed the contents of our move and the stops to be made. We are hoping that the second pick up and the delivery of our goods next Wednesday goes as smoothly as today went.
I was moving from new Jersey to Long Island, it was kind of stressful since I was going to move into my parents house after the sale of my home and before I started looking for another one, I didn't have an estimated time that I would take my stuff out of storage, this was absolutely not a problem, everything was explained to me and all listed on the paperwork. On the day of the move not only did the guys on Eddy D.'s team pack my stuff like it was their own they were also concerned for me as I had thrown my back out the night before the move. They were such nice men. They packed it so well not a single thing was damaged when I finally brought a house and had it delivered. The delivery guys were good too, don't get me wrong, but packing it made all the difference. Thank you Eddy and your team. Everything had a number label and everything was accounted for on delivery, also the office was easy to call, always got a person to speak to. I would use again in a heart beat and recommend them to anyone. THANK YOU SOO MUCH!!!!!
We'll see if it's a better on this end. Considering it has nothing to do with WOW, I expect a much better experience unloading in MN.
This move was a disaster in the making from the beginning. I must explain that my husband of forty-four years had died two weeks before, and we were moving from our NYC apartment, three storage rooms in NJ, and my husbands office in NYC. We were also donating an enormous amount of clothing, books and furniture, so I was not at my best, but was better then most. Chris, their estimator was sloppy, to be kind. All crates for mirrors and paintings were the wrong size. We were on one truck going to CA, and one to Co. The cost for all pick-ups, deliveries, and moves to two states was $25,000. Not a small number. We had a full value agreement, which meant we had replacement insurance on the load. Maritza at Wade O'Dell explained to me that the insurance would only cover breakage of fragile items packed by the company, so we had them pack all breakables. What she, and no other person involved in our move, five days of packing, did not tell me, was that I needed to itemize every single piece in excess of one-hundred dollars in order for the insurance to be in effect. I was told by a person at the United Van Lines insurance arm that they would only pay one hundred dollars per pound because I did not itemize our belongings, which leads me to the problem: united has refused to pay one dollar for those items that were stolen from their vaunted warehouse attached to their offices. A glass desk top was taken, as well a a carton marked purses. I paid $475 to replace the glass top. The purses were valued at more then $15,000. They will not speak to me. They will not pay even the minimum on the losses. They damaged our best pieces, arrived on the last day before they would need to pay us for being late, and all in all, were an enormous disappointment. Their insurance is a scam. They are barely competent, and certainly dishonest. If possible, I would give them minus stars, but unfortunately, that's not possible. Go anywhere else, but do avoid Wade O'Dell.
Awful experience! I had used United Van Lines in 2010/2011 to move from NY to LA and then back to NY and had a great experience, however that's because I didn't use Wade Odell Wade. This time around, I was moving to MN and for whatever reason the local outfit I had previously used was not available. So long story short, WOW showed up 5 hours late on the pick up day putting us in a time crunch from the get go. The movers who came were okay, except for the fact they stole stuff from my garage and I also caught one of them riding my bike aggressively instead of walking it to the truck. They were just generally rough with all of our stuff too. Well they left with all of our stuff and we were thinking it was heading to MN the next day based upon what was originally explained to us by Lauren in the main office. That was not the case and it didn't leave for another 4 days because of some BS error on their side where they didn't plan the loads right. Not only had we been confirmed for 6 weeks but you're a logistics company who can't figure out how to plan and load trucks?!! I personally think they didn't have a truck from day 1 and Lauren in their office was lying the entire time. So instead of our stuff being put on a different truck, they sent it to MN on a train! Now it's scheduled to arrive literally the last day that it was contracted and that's all they continue to hide behind, saying they're within the contract. 15 days to deliver to MN is just ridiculous and they should be embarrassed. If you are able to find a different local outfit to handle your united Van Lines shipment, I highly recommend it. If WOW is the only one available, look into using a different carrier altogether.
Everything about our move with Wade Odell Wade (United) was great. Chris and Jan were very responsive and worked with us to get the move organized and scheduled and completed in a very agreeable fashion. The move itself was handled professionally and I was very impressed with the care afforded to our stuff; all furniture was wrapped and everything was loaded in a logical way. Unloading was great as all our stuff was delivered to the appropriate room and furniture was even rebuilt (if they un-build it, they rebuild it!). Moving is not easy on anybody including the movers but I really felt they went out of their way to ensure our peace of mind and to make it as easy on us as possible. We've moved 4 times in the past 13 years and we can honestly say that the move with Wade Odell Wade was BY FAR the best moving experience we've ever had. We also felt that the price point was very reasonable. We fully recommend WOW to others and will gladly use them if and when we move again!
Today we moved out of our home of 39 years. we are very grateful to the fine team of movers sent to us by Wade Odell Wade. They arrived on time, were extremely careful with our furniture and worked beautifully together as a team They treated us with respect and understanding. They made a beautiful day out of what could have been a very difficult experience.
Wade Odell Wade Moving is a US Moving Company based in Midland Park, New Jersey. Wade Odell Wade Moving is located at 80 Greenwood Ave, Midland Park, NJ 07432, USA.
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